Privacy Policy

Last updated: 09 June 2026

1. Who We Are

Biggar Fix & Clean ("we", "us", "our") provides handyman and cleaning services in the United Kingdom.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: K McGill trading as Biggar Fix & Clean
Email: kevin@biggarfix.com
Phone: +44 7910 977037]

2. Information We Collect

We may collect the following personal information when you contact us or use our website:

• Name
• Email address
• Telephone number
• Property address (where services are requested)
• Information you provide in enquiry forms or emails
• Website usage information through cookies and analytics tools

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Provide quotations and services
• Manage bookings and appointments
• Communicate with customers
• Send invoices and process payments
• Improve our website and services
• Comply with legal obligations

We only process your personal information where we have a lawful basis to do so under UK data protection law.

4. Legal Basis for Processing

We process personal information based on:

• Your consent (for example, where you submit an enquiry form)
• Performance of a contract (to provide requested services)
• Legitimate interests (such as improving our services and responding to enquiries)
• Compliance with legal obligations

5. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Payment providers
• Accountants and professional advisers
• IT and website service providers
• Government authorities where required by law

Any third parties receiving your information are required to keep it secure and use it only for legitimate purposes.

6. Data Retention

We keep personal information only for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal, accounting, or tax requirements

When information is no longer required, it will be securely deleted or anonymised.

7. Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings.

If we use analytics services such as Google Analytics, these may collect anonymised information about website usage.

8. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Request transfer of your information where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

10. Complaints

If you are unhappy with how we handle your personal information, you can contact us directly.

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.